CPH Medical Records Office has Moved...
...from within the Hospital to 10 Racquette Road, Potsdam. The new office may also be accessed by going through the SeaComm Plaza at 145 Market Street. Medical Records may be reached at 315.261.5274.
Great care begins with our outstanding staff. Everyone involved in your care is here to serve your needs. Your involvement -- asking questions, keeping track of your medications, and learning about patient and visitor safety - is a partnership we value highly.
Visitation Guidelines – Effective September 8, 2021
In alignment with the New York State Department of Health (NYSDOH) and Occupational Safety and Health Administration's Emergency Temporary Standards (OSHA ETS), SLH has taken precautions to protect and maintain the health and safety of patients and staff during the COVID-19 outbreak to prevent the introduction of this infection into the hospitals. Visitation within hospitals has been modified, given the risk of COVID-19 in the healthcare setting.
Visitor and Support Persons Guidance
All Visitors and Support Persons, regardless of their COVID-19 vaccination status, will be required to complete a health screening (questions and temperature check), wear a face mask at all times, clean their hands with soap/water/hand sanitizer before entering and after leaving a patient room, and practice social distancing throughout the visitation.
General Hospital visitation has been temporarily suspended until further notice.
Exceptions may be made for Support Persons for pediatric patients, Labor and Delivery, patients with intellectual and/or developmental disabilities (I/DD), cognitive impairments including dementia and end-of-life situations, and other patients who have the right to be accompanied by a Support Person.
Hospital staff must record the name and contact information for Support Persons and Visitors of hospitalized patients, the date(s) of their visits, and the name of the patient(s) visited.
Hospital visitation duration and number of Visitors will be limited at the hospital’s discretion based on circumstances. A hospital may suspend visitation at any time when warranted. Recommended hours of visitation will ultimately be determined by the hospital.