St. Lawrence Health operates two urgent care centers, as well as new Virtual Urgent Care, for patients in need of diagnostics or treatment for acute, non-life-threatening injuries. In-person care is provided on a on a walk-in basis, and virtual care basically brings a provider to where you are. Extended hours are available for both in-person and virtual care into the evening after most primary care offices have closed. Upon examination, our providers can diagnose and treat your condition or refer you to your primary care provider, a specialist, or the emergency department for further assessment and treatment.
Our convenient urgent care centers are supported by providers from St. Lawrence Health, and virtual care is supported by SLH colleagues with Rochester Regional Health. If specific or technical care is needed following your Urgent Care visit, you may be referred to one of our specialists from within our network.
Urgent care is not an appropriate avenue for medical emergencies; for life-threatening conditions, please visit your closest emergency room or call 911 for immediate examination.
Urgent Care Services
Virtual urgent care is available daily for minor injuries and common illnesses from the comfort of your home, or wherever you are. No need to be a current patient or have a MyCare account.
Learn more about Virtual Urgent Care
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Urgent care should be used as an option for acute conditions that do not require life-saving treatment. If you are experiencing non-life-threatening symptoms, urgent care is a great option. Our services are available seven-days-a-week, excluding major holidays, and appointments are not required.
Our urgent care centers provide comprehensive diagnosis and treatment for several non-life-threatening, acute illnesses, and injuries. In addition to performing diagnostic imaging, our staff can apply splints, casts, and stitches, and prescribe necessary medications and antibiotics. Patient care is our top priority. Some of the conditions we treat include:
Urgent care should not be used as your main form of medical care and cannot be used to treat all ailments or injuries. Urgent care should only be used as an option for acute conditions that do not require life-saving treatment.
If you or a loved one is experiencing any of the following symptoms, visit your local emergency room for more immediate, critical care:
If you are suffering from a life-threatening condition, please visit your closest emergency room or call 911. Find an emergency room close to you.
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