At this time, St. Lawrence Health has suspended our volunteer program over concerns with the COVID-19 pandemic. We will revisit reopening the program when we believe it is safe to allow volunteers on our campuses again. We appreciate your interest in being a volunteer.
Volunteers from all walks of life brighten our patients' days. We love our committed, dedicated volunteers.
To become a volunteer you must be at least 14 years of age and be able to commit to at least one two-hour shift per week for a minimum of eight weeks. Those interested must also successfully complete the Volunteer Services application process. The application process includes an online volunteer application, interview, criminal investigation check, drug screening, physical exam, immunizations if needed, and volunteer orientation. The criminal investigation check, drug screening, physical exam, and immunizations are provided at no cost to volunteers.
Volunteers who are 14-17 years of age are considered Junior Volunteers and are required to have parental authorization. Junior Volunteers, ages 14-15, will be placed in a non-patient care assignment. Those 16 years of age and older can be placed in some patient care areas.
Volunteer Application (18 years and older)
Junior Volunteer Application (14-17 years old)
Internship Application (For those who are required to complete an Internship through their college or university)
Volunteer Assignments at CPH or GH
Physician Practice Management Wayfinder
Greet patients and their family members as they enter the facility; help them navigate through the building. Answer questions that arise, and/or refer them to the patient access clerk.
Ambulatory Surgery Greeter
Meet and greet patients and visitors as they come into the Ambulatory Surgery waiting area and direct to necessary locations; help monitor the entrance near the elevators to ensure patients are taken care of properly.
Gift Shop Cashier
Greet customers and assist them in searching for the right item, clean and restock items as needed, operate the cash register, arrange and update displays.
All proceeds from the Gift Shop support the hospital.
Human Resources Department Support
Assist the HR staff within the department with clerical support and special projects.
Spiritual Care Visitor
St. Lawrence Health believes that total patient care demands attention to the spiritual, as well as the physical and emotional needs of each patient. If the patient or a family member wishes to speak to someone regarding their condition or situation, the staff, Volunteer Chaplains, and Spiritual Care Visitors are available to provide for emotional and spiritual needs. Spiritual Care Visitors are made up of dedicated people from many religious organizations who are independent of the hospital and are available to assist patients and staff from their congregation only.
Screen visitors entering the Birthplace and provide patients and visitors with directions within the department, answer telephones, and take messages. Help assemble packets of informational and educational materials for distribution. Able to make pleasant, casual conversations with visitors and patients, and can cope with possible emotional situations.
Medical Surgical Unit (MSU) Volunteer
Assist department staff through prompt responses to patient needs by answering call lights, helping patients understand the operation of TV remote control, telephone and whiteboards; assist with updating patient communication boards, and offer refreshments.
Assist the Imaging Department in the areas of patient flow, departmental maintenance, imaging services, patient transportation, and patient-related activities. Serve as a liaison between the department and the patients in the waiting room, update them with wait times, and ensure patients are called in an appropriate order.
St. Lawrence Health believes total patient care demands attention to the spiritual, as well as the physical and emotional needs of each patient. The chaplaincy program consists of dedicated volunteer clergy from many religious organizations who are independent of the hospital and are available to assist patients and staff regardless of their religious preference. Must have the endorsement of their particular religious organization.
View the Volunteer Handbook. Current Volunteers may access VicNet here
For information, please contact: The Volunteer Resource Manager at 50 Leroy Street, Potsdam, NY 13676; or call (315) 261-5413.
If you are looking to join an Auxiliary/Guild, each hospital has one. Click the following link(s) for more information.
Canton-Potsdam Hospital Guild
Gouverneur Hospital Auxiliary
Massena Hospital Auxiliary