Skip to main content

Volunteer With Us

Make a positive difference

Volunteers from all walks of life brighten our patients' days. We love our committed, dedicated volunteers.

To become a volunteer you must be at least 14 years of age and be able to commit to at least one two-hour shift per week for a minimum of eight weeks. Those interested must also successfully complete the Volunteer Services application process. The application process includes an online volunteer application, interview, criminal investigation check, drug screening, physical exam, immunizations if needed, and volunteer orientation. The criminal investigation check, drug screening, physical exam, and immunizations are provided at no cost to volunteers.

Volunteers who are 14-17 years of age are considered Junior Volunteers and are required to have parental authorization. Junior Volunteers, ages 14-15, will be placed in a non-patient care assignment.  Those 16 years of age and older can be placed in some patient care areas.

Volunteer Application (18 years and older)
Junior Volunteer Application (14-17 years old)
Internship Application (For those who are required to complete an Internship through their college or university)

Volunteer Assignments

Accounts Payable/Payroll

Assists in filing invoices in proper order; sort and distribute incoming mail; run errands for the department as necessary. Must have the ability to work independently once given a task and have close visual attention to all work. Be able to sit most of the day, have mental alertness when filing. Be able to correctly match purchase orders to invoices for data entry. Must be able to lift medium weight banker boxes. May be exposed with difficult customers at all levels. 

CPH Care Partners Locations

Assist staff with administrative/clerical duties. Not limited to, filing, copying, answering phones, creating charts, etc.

Emergency Department
  • Greeter - Welcome patients, assist them to Triage if needed, track patient flow, assist all patients with questions or concerns.
  • Service Excellence Aide - Provide communication link between patients, family and the ED staff by informing staff if patients or family have questions regarding care, etc.; offer water, coffee, or food when appropriate to patients, family, and visitors.; offer magazines, newspapers to patients; insure patient comfort by providing pillows and blankets as requested; assist staff with patient transportation to other units; transport clean, packaged specimens to lab for processing; offer refreshments to family and/or visitors in waiting room during extended wait times; assist patients to car or waiting room with wheelchair when appropriate; provide comfort rounds to family in waiting areas during high volume census; may be used as runner to other departments.
Gift Shop


The Potsdam Hospital Guild operates the gift shop at Canton-Potsdam Hospital, and all proceeds from the shop benefit this hospital. Help is needed for weekdays and evenings, and weekend shifts. Weekday afternoons are needed to bring cart around to patients. 

The Gouverneur Hospital Auxiliary operates the gift shop at Gouverneur Hospital, and all proceeds from the shop benefit this hospital. Help is needed for weekdays and evenings, and weekend shifts.

Medica/Surgical Floors (Patient Contact)

Service Excellence Aide - Answer call lights; quality and safety observations; discharge patients; assist staff (making beds); transport clean, packaged specimens to Laboratory Services; stock supplies; clerical duties as needed (filing, copying, creating charts, etc.) 

Nutrition Services

Department Support - Support staff with administrative and clerical duties: filing, answering phones, copying, creating brochures and flyers, etc.

Patient Registration

Greeter - Volunteers meet and greet customers as they come into the Hospital and direct customers/visitors to necessary locations.Make customers aware of magazines, coloring books and crayons for children while in waiting area. Volunteers will be provided with a patient census at the beginning of shift. Please help monitor the entrance near triage to make sure customers are checked in properly and do not bypass the reception area without executing the proper welcome procedures. 

View the Volunteer Handbook.

Current Volunteers may access VicNet here

For information, please contact:

  • The Volunteer Resource Manager at 50 Leroy Street, Potsdam, NY 13676; or call (315) 261-5010