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Alert: Closures and Visitor Restrictions In Place


Your 24/7 link to emergency healthcare

Through the Lifeline service, those with limited mobility are able to maintain an independent living style in their own homes. Lifeline is a personal emergency response system which links individuals to 24-hour emergency assistance.   

CPH offers the following:


When the Personal Help Pendant is activated, through the push of a button, Lifeline sends a message to the response center located at Lifeline central. The subscriber simply states his or her needs, if able to do so, and Lifeline will call the appropriate responder. In the event that the caller is unable to speak, the responder is still signaled. Responders are relatives, friends, or neighbors who can check on the subscriber quickly. If the unit is located in a long distance area, the subscriber will not be charged for a long distance call, and a long distance carrier is not needed.


Often those who fall are unable to call for help even with their Lifelife pendant or wristband. AutoAlert technology detects when somebody is falling and then automatically calls the Lifeline center for help. As always, the AutoAlert pendant can be pressed at any time to receive help.


Uses a cordless (non-landline) phone communicator, which is integrated within the Lifeline system.

Go Safe

Uses satellite location technology so you don't have to interrupt your busy life. Works from home or away: two-way communication available right from the Lifeline pendant. (See pricing below).


$34.95/month = Basic Pendant Button (landline connection)
$41.95/month = Basic Pendant Button (wireless connection)

$44.95/month = AutoAlert Pendant Button (landline connection)
$56.95/month = AutoAlert Pendant Button (wireless connection)

$54.95/month = Go Safe Button 

$27.00/month = additional subscriber with MHB

For more information or to sign-up for Lifeline, contact:

Alan Barber, Lifeline Coordinator
50 Leroy Street
Potsdam, NY 13676
(315) 261-5264

CAUTION: Important Safety Information Regarding the Wearing Method of your Lifeline Personal Help Button.
It is important that you and/or your caregiver consider the following information related to your Personal Help Button wearing method to determine which wearing method is most appropriate for you. These wearing methods are common throughout the medical alert service industry.

Pendant Styles:
The Classic and Slimline Pendants are worn around the neck; this helps make the button accessible by either of your hands. CAUTION: The Pendant's neck cord is not designed to break away. Therefore, it can pose a choking risk, including the possibility of death and serious injuries. The may apply to wearers in wheelchairs, using walkers, using beds with guard rails, or who might encounter other protruding objects upon which the cord can become tangled. Wearers from whom this is a concern may wish to consider the Wrist style button.

Wrist Styles:
The Slimline Wristband is worn around your wrist. CAUTION: In circumstances where the user's arm that is not wearing the Wristband becomes immobilized (examples: due to stroke or arm being trapped under a heavy object), this can present a risk that the user will be unable to press the button. 


aerial view of Canton-Potsdam Hospital
50 Leroy Street, Potsdam, NY 13676

Gouverneur Hospital
77 West Barney Street, Gouverneur, NY 13642

Massena Hospital
1 Hospital Drive, Massena, NY 13662