Prompt payment for healthcare services allows St. Lawrence Health System to continue to provide high-quality care. Before scheduling a visit or procedure, check with your insurance company to find out if the particular service you need is covered. Insurance coverage can change. Something that may have been covered a year ago may not be covered now. Your insurance company is the most current source of information on coverage. Please note that some services are billed separately. You may receive a bill from an organization that partners with us to provide care to our patients. Co-payments may be due at time of visit.
St. Lawrence Health System and its affiliate organizations (Canton-Potsdam Hospital, Canton-Potsdam Medical Practice, Gouverneur Hospital, Massena Hospital, and its employed and contracted physicians) are not-for-profit corporations which render medical care to all persons. No one will be denied access to services due to inability to pay. There is a discounted/sliding fee schedule available for our physician offices and hospital service in which household income eligibility is up to 300% of the Federal poverty guidelines. If you believe you may qualify for assistance or would like to learn more, please contact the Patient Billing team for CPH at (315) 261-5150, GH at (315) 535-9202, or MH at (315) 769-4219.