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Alert: Restrictions In Place

Employee Resources

This page serves as a central repository of information and resources that can help alleviate some confusion and frustration during this unpredictable and stressful time. 

Throughout this temporary furlough, we will be communicating with you regularly; therefore it's critical that we have updated personal contact information for you, including your home address and email. Please assure that HR has your most current information;

Update to staff (7/23/20)

On April 17, SLHS made the difficult decision to furlough some employees, with a focus on staff working in areas closed by state mandates, and staff not directly involved in the deployment of SLHS’s COVID-19 (coronavirus) countermeasures. While we have worked to redeploy as many employees as possible, considering the conditions and limitations associated with returning to ‘business as usual,’ we anticipate SLHS’s return to full pre-crisis levels will take some time. 

As of August 1, there will be an additional 48 positions eliminated. Of those, the majority are either part-time, per diem, or temporary jobs. For those effected and receiving SLHS health insurance, elected coverage will be continued through August 31.  

By taking these actions today, we believe further workforce reductions will not be necessary; dependent, as always, on continued progress in containing the impact of the disease. It has been a painful and difficult time for all, but we felt it important rather than prolonging furloughs, to bring some level of certainty in these unprecedented times.

By the end of July, 62 currently furloughed employees will be recalled to work. We continue to actively recruit to fill an additional 105 open positions, and encourage those whose jobs have been eliminated to apply.

Unemployment Forms

All furloughed employees should be able to collect state unemployment insurance, as well as enhanced unemployment benefits offered through the recently enacted federal Coronavirus Aid, Relief, and Economic Security Act (CARES Act).

Read NYS Department of Labor's CARES Act Summary.
Call NYS Department of Labor's Unemployment Claims Hotline number at 1-888-209-8124
Access NYS Department of Labor's CARES page at:
Read the top 16 FAQs at:

The forms below will be necessary when filing for unemployment insurance. They contain the New York State ER and FIN numbers, along with instructions on how to apply.

Behavioral and Mental Health Services

It is important to know mental health services are readily available to help everyone stay mentally and physically healthy throughout this tenuous and unpredictable time; there is no need to manage or cope on our own. Our team of mental health professionals offer psychotherapy and/or pharmacological assistance for any health and wellness concerns including talking through difficult circumstances including workforce reduction, virus exposure, depression, anxiety, fear, trauma first aid, and any other topic that’s causing concern.

Our Behavioral Health Emotional Support Hotline offers confidential services 24 hours a day, 7 days a week.

  • Behavioral Health Hotline: (315) 261-5395

EAP's free and confidential services are also available to provide emotional support. Identify as St. Lawrence Health System when calling. 

  • EAP Services:1-800-252-4555 or 1-800-225-2527

If you have specific needs not provided above, please connect directly with Human Resources Office at

This page will be updated with additional resources as needed.