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Alert: Visitor Restrictions in Place

Testing Centers


Effective November 30, 2020: the COVID-19 Testing Center in Potsdam will be located in the SeaComm Plaza, 145 1/2 Market Street, Potsdam. Testing will be available daily from 7 AM to 3 PM. There will no longer be a Testing Center at 49 Lawrence Avenue.

St. Lawrence Health System also offers COVID-19 testing at the following locations:
- E.J. Noble Building in Canton, Monday-Friday, 7 AM - 3 PM
- Gouverneur Hospital, Monday-Friday,  7 AM - 3 PM
- Massena Hospital, daily from 7 AM - 3 PM

We test individuals who have been in direct contact with a person known to be COVID-19 positive, individuals who are experiencing symptoms of COVID-19 (including fever, chills, repeated shaking with chills, muscle pain, headache, sore throat, cough, shortness of breath, unexplained severe fatigue, and/or loss of taste or smell), and individuals who have a referral from the St. Lawrence County Department of Health. 

Although appointments are not required, patients are recommended to call SLHS' Hotline at: (315) 261-6240 or St. Lawrence County Department of Health at: (315) 229-3448 to inquire about an appointment. The hotline will be taking appointments Monday-Friday, 7 AM - 3 PM.

What to Bring:

  • You must arrive in a personal vehicle. Due to the increased risk of contamination, as well as current shortages of personal protective equipment, walk-ups are not permitted at this time.
  • Each person to be tested must be seated next to a working window.
  • Limit vehicle passengers to those needing a test.
  • Have a photo ID for all persons registered for testing that includes name and date of birth (can be New York driver's license, state-issued ID, or passport).
  • Please bring tissues and a washcloth/towel.

You will be required to provide the following information:

  • Full name
  • Current address (where you are staying)
  • Best phone number to reach you in order to receive test results

What to Expect:

  • When you arrive at the testing site, you should remain in your vehicle
  • Upon arrival, call the number you were provided with when you made the appointment.
  • A health care provider in personal protective gear will come to your vehicle and provide you with instructions.
  • You will be asked to blow your nose using the tissue you brought with you. You will need dispose of the tissue on your own.
  • A soft swab will be inserted deep into your nose to get the necessary sample. This may be slightly uncomfortable, but the test is quick and should take less than a minute.
  • Test results are not immediate. It may take a few days. After the test, you will be given information/instructions to take with you while you await the results.
  • You will receive test results via the telephone number you gave at the time of pre-screening.

The testing site will be staffed by health care professionals in medical protective gear who are trained to test for COVID-19. Directional signage will help residents through the testing site in an orderly fashion.

People who are experiencing a medical emergency should dial 9-1-1 immediately.